Writing Exercises
David A. Keith
BUS340: Business Communications
Instructor Ellie Parvin
September 12, 2014
5.3 Audience Relationship Emphasize the Positive
Your payment has been accepted and your credit ratings are outstanding!
The return for your merchandise is shipped to you and on its way.
Your shipment for those baby cry dolls is being processed and will be delivered to you in 3 to 5 business days.
You placed an order with us and we were able to find the color of the blouse you asked for.
We are so sorry your waterbed you order caused water damage because of lack of heat. We will send you a replacement waterbed with no additional charge, and all you have to do is pay the cost for shipping.
5.5 Audience Relationship: Bias-Free Language
Maggie definitely is an extrovert.
His job performance is superb.
One of a pilot's jobs is to remand calm under any type of pressure, and be will to deal with different problem when they come.
Renata Parson is a good candidate to choose for this debate.
After all these years Sam Nugent is still active in sales.